Return Policy
RETURNS: We want you to be satisfied with your purchase. If you are not satisfied, you may return your new, unused item within 60 days for refund or exchange. All exchanged or returned merchandise must be in original factory condition with no modifications or alterations. Returned merchandise must include original packaging materials, warranty cards, instructions, etc. If the returned item requires repackaging, your refund/exchange will be subject to a repacking charge.
HOW TO RETURN AN ITEM: Please re-pack item in a sturdy box, include a copy of your invoice/sales receipt and complete the Return Form included in the box. Returns must have shipping prepaid. CODs are not accepted. Shipping cost for exchanged merchandise will be charged to your credit card. Items that are returned after 60 days are subject to a 15% restocking charge.
DISCLAIMER: In an effort to offer customers low prices, quick service and great value, Trique Manufacturing INC reserves the right to change suppliers, specifications, colors, prices, materials without notice. Prices and policies that were current and in effect at the time of printing are also subject to change without notice. Quantities are limited on some items. Any unauthorized use of this catalog including words, photos, or drawings is prohibited. Trique is not responsible for any typographical errors, printing errors or misinterpretations.
WARRANTY DISCLAIMER: Purchasers understand and recognize that parts and services sold are exposed to many and varied conditions due to the manner in which they are installed and used. With respect to the products and/or parts thereof identified on your invoice, each product, and each part thereof, is sold “as is”, and “with all faults” makes no warranties either expressed or implied, written or oral, with regard such products and services including, without limitation, any warranty of merchantability or fitness for a particular purpose. Without limiting the foregoing, there is no warranty expressed to implied as to whether the goods sold herby will protect purchasers or ultimate end-users of such products and parts from injury or death. In no event shall Trique Manufacturing INC be liable for any special incidental or consequential damages, or any other damages whatsoever arising out of or connected with the use or misuse of the products and each part thereof. Purchasers acknowledge and agree that no person, entity or agent of Trique Manufacturing INC has any authority to make any statement contrary to this disclaimer and that any warranty statements or representations allegedly made on behalf of Trique Manufacturing INC by any such person, entity or agent are void. Purchasers are relying on their own skill and judgement to select, purchase and use suitable products and assume all responsibility and risk with regard thereto. The use of manufacturer’s names and symbols are for reference purposes only.
DAMAGE CLAIMS: Please inspect all packages upon delivery and in the presence of the delivery when possible. The driver must note any visible damage and provide procedures for handling damage claims. To allow for a claims process, please retain original box, packing material and damaged merchandise. Contact Trique Manufacturing INC for instructions regarding damage claim within 5 days of receipt. Trique mfg assumes no liability after this period.
SHORTAGES: Please check the contents of your delivery to ensure that all parts ordered are received. Refer to your invoice to cross check all items received and inspect all packing materials for contents of small items. Retain original shipping box and packing materials. Orders may be split into multiple boxes which can be delivered on different days. Contact Trique Manufacturing INC for instructions regarding shortage claim within 5 days of receipt Trique Manufacturing INC assumes no liability after this period.
WARRANTY CLAIMS: If the item is used or installed and a warranty claim request is submitted, warranty work is done by the manufacturer and may take up to 30 days for processing. Trique Manufacturing INC will be required to follow the manufacturer’s warrant instructions to allow for a credit refund or exchange when specified.